OK, I know that this question has been asked before here and other places but I have tried many things and still cannot get it to stop.I am using Outlook 2007 to access my aol email account. Up until recently it has been working fine with none or very few problems. All of a sudden this week, the "Enter Network Password" window keeps chronically popping up with all the fields populated already, but you have to click ok to make it go away. This would happen once in a blue moon in the past, maybe once every 3 weeks to a month and then not happen again for a while. But as of this week, it is happening about once every 5 minutes to an hour all day every day. (Happened twice since I started typing this so far.) To say that this is incredibly annoying doesn't even begin to describe it! To further annoy me, I have a rule set up in Outlook where certain emails get forwarded to my work address while I'm not home, and when this box pops up here at home while I'm at work, nothing gets forwarded, nothing happens anywhere since I'm not there to click ok on the darn box!OK, to cut to the chase, I have Windows XP here with Outlook 2007, and I have it checking my aol email. All settings have been checked and tested and are the exact same as when it was running fine. Some other things that may help to know, I have McAfee Antivirus on the computer and a Belkin F5D8235-4 N+ Wireless Router. I've had the McAfee AV for many years with no problems and I have had the router hooked up since November 2009 with no problems up until now that is. Here's what I have tried so far, all have failed to help at all: (I figured I would tell you what already has been attempted and did not work so we don't waste time on them.)1. Created a new Outlook profile. Did not stop the pop-ups.2. Ran Outlook in safe mode so non-Microsoft services wouldn't run. Did not stop the pop-ups.3. Backed up registry and removed user account information from the "Protected Storage System Provider" subkey, then re-entered password options. Did not stop pop-ups.4. Disabled email protection in McAfee. Did not stop pop-ups. (Just got another one! Ugh.)5. Rebooted/Restarted router. Did not stop pop-ups.I'm currently at the "I got nothin'" point as to what should be tried next.Does anyone have any idea what it can be aside from what I've already tried?I am totally at wit's end here and it's driving me crazy. Anyone have some ideas??Jim.10 people got this answerI do too

Hello StingrayJG,How often do you have Outlook set to check for new mail on the AOL account?Does this Outlook installation also check any other email accounts? If so, how are they behaving?For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

I just checked and it was set to check for new mail every 1 minute. I don't remember ever setting that. Is that an automatic thing? Should I try to lengthen the interval to something greater?It's been set to one minute for years, though, without trouble. Why would it start acting up now?I do not have Outlook checking any other email accounts. My wife and I have separate user profiles on here and we each have Outlook set up identically to check our respective aol accounts. She's having the same problems over on her profile as I am with mine. Chronic pop-ups.

Hello StingrayJG,I'd try setting the interval to something a little less frequent, like every 5 minutes.Have you sent an email to AOL tech support to see if they have changed anything on their end?For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

Actually, right after I read your question about how often I have it set for, I figured you were going to suggest that I lengthen the intervals, so I adjusted them from one minute to five minutes. I hope I'm not jinxing myself but so far I have not gotten a pop up once since I did that. Close to 12 hrs. logged on now. Hopefully that was the problem.Someone else suggested on another page that you go into your c: drive and right click on your Windows, Documents and Settings, and Program Files folders and then select properties and then uncheck the read-only box and click apply. I did this too but when I logged back on the next morning they were all set back to read-only, so I don't think that has anything to do with solving this problem.So far, so good. I think I might be finally ok now. If this doesn't work, I'll definitely be back, though. Wish me luck!

Ok, here's an update. So far since I've made the changes mentioned above, I've accumulated about 24 hours of time with Outlook open and the pop up has appeared only twice. So, monster improvement but it's still happening nonetheless. The problem with today was that it popped up right after I left the house for work so all day while I was gone, my Outlook rule didn't forward anything to work since I wasn't there to click ok until I got back home. So even though the problem has decreased dramatically, all it takes is one occurence to torpedo my whole setup. Obviously I'm extremely happy with the improvement, but I'd like to know if there is anything else I can do to get it down to virtually zero occurence. Or if it's something on AOL's end of it, is zero occurence in this case impossible?

If you have an anti virus app integrated with outlook, this can cause such issues, coupled with your auto send receive setting.Disabling the AV will not work, Uninstall your AV, if neccessary use the tool on their web site to completely remove, clear your temp files, reboot the PC. reinstall the AV *without* the integration - you will still be protected.Increase your auto send receive to 10 mins(Auto send recieve set to less than 10 mins can cause resource issues, which is what you have been experienceing, compounded by an integrated AV)

Hello StingrayJG,Well, we won't know if it is something on AOL's end until you ask....;-) http://postmaster.info.aol.com/If I were the AOL postmaster, I'd try to eliminate needless network traffic and server load by rejecting email check requests that are unreasonably frequent, and every minute sure qualifies as that.If I were you, I'd change the frequency to something closer to 15 minutes, which IIRC is what Outlook has set as its default.I'm not sure why you have a rule to forward your AOL emails to work. Have you conisdered:1. Checking your aol email from work via the aol web browser interface (assuming you cannot insyall the main AOL client program on your computer at work).2. Checking your aol email from work using Outlook*** installed on your work computer? If you are concerned that you'd then be downloading the email files to the work computer and woul not have them available to you at home, set up Outlook to get your aol mail via imap, which leaves the mail on the server (something in the back of my mind says this is the default for having Outlook get aol mail anyway...) http://office.microsoft.com/en-us/outlook/HA010936921033.aspx3. ***if you don't have Outlook at work, try Windows Live Mail, it's a very competent free email program .For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

Hello StingrayJG,Well, we won't know if it is something on AOL's end until you ask....;-) http://postmaster.info.aol.com/If I were the AOL postmaster, I'd try to eliminate needless network traffic and server load by rejecting email check requests that are unreasonably frequent, and every minute sure qualifies as that.If I were you, I'd change the frequency to something closer to 15 minutes, which IIRC is what Outlook has set as its default.I'm not sure why you have a rule to forward your AOL emails to work. Have you conisdered:1. Checking your aol email from work via the aol web browser interface (assuming you cannot insyall the main AOL client program on your computer at work).2. Checking your aol email from work using Outlook*** installed on your work computer? If you are concerned that you'd then be downloading the email files to the work computer and woul not have them available to you at home, set up Outlook to get your aol mail via imap, which leaves the mail on the server (something in the back of my mind says this is the default for having Outlook get aol mail anyway...) http://office.microsoft.com/en-us/outlook/HA010936921033.aspx3. ***if you don't have Outlook at work, try Windows Live Mail, it's a very competent free email program . For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp Where I work, AOL is blocked in all it's forms. (Mail, chat, IM, etc.) So I don't have that option. For a while some "workaround" programs worked, like mail2web.com, but now they are all blocked as well. If I wanted to get my aol mail at work, the last alternative that I had was the Outlook rule forwarding my home mail to work address. I turn it on just before leaving the house and turn it off as soon as I get home. Then at work I have an Outlook rule that put anything coming from my home address into a separate folder when it arrived, so my inbox wouldn't become a messy hodge-podge of mixed home and work emails. The system works ok, provided I do not get these pop ups which freezes the home email while I'm not there to fix it. I think I'm going to try to keep it at a five minute interval and if it remains problematic I'll try bumping it up higher to maybe 10 minutes. Thanks for all your help guys. It's nice to know you are here to help when it's needed. I'll keep you posted on how things go for me.

The enter network password pop up used to happen infrequently to me. Now it is driving me crazy. Within the past week I have had my AOL username password changed 4 times, followed all the MS Outlook 2007 guidance and the problem persists. As if the frequent pop up annoyance was not enough, yesterday I created a new Outlook email account and what a disaster. I suddenly doubled my email entries. Horrific, as I deleted more than I intended.What options are left? Why should I have to pay for Outlook service or is that the only option?Does Microsoft monitor and reply to these Forums???pilatestrainer

Same question as the poster above - how frequently do you have Outlook configured to check the AOL mail?Do you have Service Pack 2 for Office 2007 installed? (http://www.microsoft.com/downloads/details.aspx?FamilyId=B444BF18-79EA-46C6-8A81-9DB49B4AB6E5&displaylang=en) -B- http://www.officeforlawyers.com Author: The Lawyer's Guide to Microsoft Outlook

Every 10 minutes.

Have KB953195 2007 MS Office Suite Service pack 2 installed.

Do you have Service Pack 2 for Office 2007 installed? (http://www.microsoft.com/downloads/details.aspx?FamilyId=B444BF18-79EA-46C6-8A81-9DB49B4AB6E5&displaylang=en) Have you already looked at this article? http://support.microsoft.com/kb/290684 -B- http://www.officeforlawyers.com Author: The Lawyer's Guide to Microsoft Outlook

Update for me, with my email interval set at five minutes I was still getting the pop ups, albeit much less frequently. I raised the intervals up to 10 minutes and it hasn't seemed to improve anything for me. I'm still getting about 95% less pop ups than when I wrote post #1 in this thread, but I can't seem to make them not happen entirely. Any ideas?Should I go back and do everything over again that I have listed in post #1 here? Maybe doing that combined with having the intervals already set at 10 minutes will help? I feel like I'm so close to solving this but I'm just missing on something. What can it be?

Update for me, with my email interval set at five minutes I was still getting the pop ups, albeit much less frequently. I raised the intervals up to 10 minutes and it hasn't seemed to improve anything for me. I'm still getting about 95% less pop ups than when I wrote post #1 in this thread, but I can't seem to make them not happen entirely. Any ideas?Should I go back and do everything over again that I have listed in post #1 here? Maybe doing that combined with having the intervals already set at 10 minutes will help? I feel like I'm so close to solving this but I'm just missing on something. What can it be? Did you check with AOL to see if they had any suggestions from their end?-B- http://www.officeforlawyers.com Author: The Lawyer's Guide to Microsoft Outlook

The enter network password pop up used to happen infrequently to me. Now it is driving me crazy. Within the past week I have had my AOL username password changed 4 times, followed all the MS Outlook 2007 guidance and the problem persists. As if the frequent pop up annoyance was not enough, yesterday I created a new Outlook email account and what a disaster. I suddenly doubled my email entries. Horrific, as I deleted more than I intended.What options are left? Why should I have to pay for Outlook service or is that the only option?Does Microsoft monitor and reply to these Forums???pilatestrainer pilatestrainer, I find it too much of a coincidence that this is happening to us and a lot of other people pretty much all at the same time. There is a noticeable uptick in internet postings about this problem in the past couple of weeks. I was doing absolutely nothing different with my computer when this started happening. Something had to have happened at an external source to cause this to happen (at AOL, an Outlook update, a Microsoft update, a McAfee update, etc.) I see one common thread that you and I have is aol. That kind of makes me think that it could be something they did at their end that is causing it, but others using email other than aol are also reporting problems. So you can't say it's 100% that. What anti-virus do you have on your system? I have McAfee on mine (I think it's the one they call the Total Protection package or something like that.) I have had McAfee for many years with no problems but I wonder if one of the numerous updates they're always sending through automatically might've flicked a certain setting or registry key the wrong way or something. If you also have McAfee that would make me become suspicious as well, that the problem may point to them. Do you have a router hooked up? I doubt this is doing it but just curious, looking for common threads here.

Did you check with AOL to see if they had any suggestions from their end? -B- http://www.officeforlawyers.com Author: The Lawyer's Guide to Microsoft Outlook That was going to be my next move in my quest to find the cause of this. I was thinking of doing the same thing with McAfee support also, since I get frequent automatic updates from them. I'm at work on a break right now so as soon as I get home, that's what I think I will be pursuing next, and I will obviously keep you posted of my findings, if any.

I too have been having this issue of late... used to be once in a blue moon, now it's every few minutes all day long for the pst couple of weeks. My thought was to switch from pop mail to IMAP. Has anyone tried this?

Update for me.Since I changed my mail-checking intervals from 5 to 10 minutes, there was vast improvement in this problem. For quite a while it virtually disappeared, it was just like the good old days when it pretty much never happened.A couple of days this past week the problem came back with a vengeance, just as bad as when it was peaking when I started this thread. But I went onto google and found a lot of internet chatter hinting that it appeared to be a network-wide aol issue at their end, since many people nationwide were having the same problems. So it sounds like I would've been getting the pop-ups regardless.It seems like for about the past week, aol themselves have been having significant problems with their email systems based on internet feedback out there from other customers, therefore it's making this problem much more difficult to troubleshoot since now you don't know exactly what the root cause of the pop-ups is until aol gets their end of it solved. I can definitely tell you that raising the time intervals for send/receive from 5 to 10 minutes did seem to go a very long way towards solving the problems with the pop-ups. Even though I'm still getting them, here and there, I think the ones I have been getting lately have been due to problems at aol's end more so than mine, based on other aol user's feedback. I'm hopeful that I might be at the end of the tunnel regarding this issue but thanks to what's going on at thier end (aol) I can't say for certain yet. I'll keep you posted.

I've exactly the same problem as StingrayJG and have tried the solutions he has tried without success. I'm running Outlook 2007 on a Windows 7 Professional machine. I now also have the same problem on my laptop (running the same software). I strongly suspect that the problem is due to a recent Windows update.Has anybody else the same impression?

I've exactly the same problem as StingrayJG and have tried the solutions he has tried without success. I'm running Outlook 2007 on a Windows 7 Professional machine. I now also have the same problem on my laptop (running the same software). I strongly suspect that the problem is due to a recent Windows update.Has anybody else the same impression? How often are you polling for new e-mail? What anti-virus software are you using? How long ago did the problem start? Can you do a System Restore to the day before and see if the problem goes away?-B- http://www.officeforlawyers.com Author: The Lawyer's Guide to Microsoft Outlook

I used to poll for email every minute. I've changed that to every 10 minutes without it making any difference. I'm using Microsoft Security Essentials for my AV. The problem started a few days ago and is also there when I use Windows Live Mail. It looks to me that there is a problem with the way Windows stores passwords and I strongly suspect that a very recent Windows update is the cause of the problem. Is Microsoft monitoring this forum?

The problem started a few days ago. I've now also done a System Restore without success. Starting Outlook 2007 in safe mode doesn't help either. There seem to be postings all over the Net in different forums. No one seems to have the definitive answer.Any further help?

I think my problem may have been resolved. For the last 8 hours I haven't received any pop-up screens. Since there weren't any significant updates from Microsoft today the only conclusion must be that it was my Provider's email server that was at fault. That seems to have been remedied now.

This isn't true. Setting it to 1 min intervals is fine and the ISP has nothing to do with it.

I have an AOL account and Yahoo account on 2 different computers. I have same problem on both computers. It is not AOL. It is within Outlook 7 - but unable to stop this, just reduce number of pop ups. Anyone have a cure to fix Outlook? jan

The only issue with Outlook is the annoyance of the software doing it's job to inform you of a problem. I think they can come up with a less intrusive way of notifying you. A smaller pop up in the corner perhaps?But the problem is with the mail server and specifically AOL. I have slowly began to migrate my several email addresses away from America Off Line (AOL) and I do not have that issue with Gmail And GMX mail servers. Not once in the last 6 months. Here is something I just found: Aol changed the POP setup information:POP Setup InformationEmail Address: Email removed for privacyPOP Username: Email removed for privacyIncoming Mail Server: pop.aim.comRemember to check the option for leaving messages on the serverSMTP Outgoing Server Address: smtp.aim.comSet the port to 587SMTP Username: Email removed for privacySMTP Password: same as used to login to MailFor a secure connection check the SSL option for IMAP/POP and TSL for SMTP in your mail program.